Shipping
Contact support for current shipping details before ordering.
Support
Find product documents, policy notes, compatibility guidance, and the right contact path before or after you order.
Manuals and downloads
Download a manual that matches the product label.
The published library currently includes verified documents for WattPanel-2X and EcoNet-BH. Contact support when a product or model is not listed.
Compatibility guidance
Check fit before installing.
Product support can help route you to compatibility notes, but electrical, heating, and water projects may require a qualified professional or local rules review.
Policies
Shipping, returns, and warranty information.
Returns
Review return details before ordering or contact support with purchase questions.
Warranty
Contact support for current warranty guidance by product line.
Contact routing
Choose the path that matches the question.
Pre-sales questions
Use this path for product fit, availability, and compatibility questions before ordering.
Contact SupportProduct support
Use this path when you need documents, policy routing, or product-specific support after reviewing the support notes.
View ManualsPartner inquiry
Use this path when a local service company wants to discuss the smart water protection partner kit.
Request Partner Kit DetailsGrus support pages do not replace local emergency service, local installation labor, or code-specific professional advice.
Support questions
Where can I find Grus manuals and spec sheets?
This support hub routes manuals and spec sheets by product line. If a document is not listed, contact support for current guidance.
Where should I check warranty, returns, and shipping?
Use the policy section on this page or contact support before ordering.
Does support include local installation?
No. Support can help with product and compatibility routing, but local installation and local rules remain separate responsibilities.