At Grus.io, we respect your privacy and are committed to ensuring that you have control over your personal data. If you would like to delete your account and remove all associated data from our platform, please follow the steps outlined below.
1. Request Account Deletion
• Log in to Your Account: Please log in to your Grus.io account using your credentials.
• Submit a Deletion Request: Navigate to the Account Settings section and select the option Request Data Deletion. You will be prompted to confirm your request by following the on-screen instructions.
2. Email Request
If you prefer to request data deletion via email, you can contact us at support@grus.io with the subject line “Data Deletion Request.” Please include the following information in your email:
• Your full name
• The email address associated with your Grus.io account
• A brief description of your request
3. Confirmation and Processing
Once we receive your request, we will take the following steps:
• Identity Verification: To ensure the security of your data, we will verify your identity before processing your request.
• Processing Time: Your request will be processed within 30 days, and you will receive a confirmation email once your data has been successfully deleted.
• Data Removal: All your personal data, including account information, will be permanently deleted from our system.
4. After Deletion
• Account Access: After your data is deleted, you will no longer be able to access your Grus.io account.
• Irreversible Action: Please note that data deletion is a permanent and irreversible action. Once your data is deleted, it cannot be recovered.
• Retention of Certain Information: Due to legal obligations, we may need to retain certain information for a limited time, which will be communicated to you if applicable.
5. Additional Information
For more details on how we handle your data, please review our Privacy Policy.
If you have any questions or need further assistance, feel free to reach out to us at support@grus.io.
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