Behöver du hjälp?
Find manuals, policies, and quick answers.
Grus Smart energi-appför dina enheter.
Take control with the App! Our free application allows you to monitor and manage your home security and energy systems in real time, wherever you are. One tap is all it takes to secure and optimize your home.
Vi bryr oss om att skydda data. Här är vår
Android 10+
För Android 10 och senare
iOS 12+
ForiOS 1och ovanför
Hitta hjälp snabbt
Bläddra bland våra vanliga frågor och svar för att lösa vanliga problem med bara några få klick.
Oavsett om det gäller installation, felsökning eller funktionstips hittar du svaren här.
Hur man registrerar sig
Orders are typically shipped within 2–3 business days after confirmation. Delivery time depends on your location and carrier.
Produktegenskaper
Once your order ships, you will receive a confirmation email with a tracking number. Use that number to check the delivery status on the carrier’s website.
Felsökning
This status means the label has been created and the package is awaiting carrier pickup or processing. Tracking updates may take 1–3 business days.
Garanti och service
We offer a 60-day return policy. Customers are responsible for return shipping costs unless the item is defective or incorrect.
Vilken typ av nätverksmiljö behöver smarta hemprodukter för att fungera korrekt?
Refunds are processed after the returned item is received and inspected. The amount will be returned to your original payment method.
Om jag flyttar, hur återställer jag mina smarta produkter?
Our products include a 12-month limited warranty covering manufacturing defects.
Vilka operativsystem är kompatibla med din applikation?
Most WiFi-enabled devices require a stable 2.4GHz WiFi connection during setup.
Which mobile operating systems are supported?
Our devices are compatible with iOS and Android via supported smart home applications.
If I move, how do I reset my device?
Please follow the reset instructions in the product installation manual available on the Specs & Downloads page.
Vilka betalningsmetoder accepterar ni?
We accept a variety of payment methods, including credit cards, debit cards, PayPal, Apple Pay, and Google Pay.
Contact Support
Response time: Within 1 business day
To help us assist you faster, please include:
• Order number
• Product model
• A short description of the issue
• Photos or short video (if applicable)
Leverantör av lösningar för energieffektivitet och säkerhet i hemmet
©2025 Alla rättigheter förbehållna. Grus IoT Co., Ltd.