Grus.io Støttesenter
Finn raske svar, enkle guider og nyttige tips for smarthjemmet og energienhetene dine.
Vi er her for å hjelpe deg med å få mest mulig ut av Grus-produktene dine – raskt og enkelt.
Produktmanualer og installasjonsveiledninger
Smarte elektriske skjermer
Smart vannbeskyttelse
Smarte termostater
Smart sikkerhetsovervåking
Grus Smart energi-appfor enhetene dine.
Take control with the App! Our free application allows you to monitor and manage your home security and energy systems in real time, wherever you are. One tap is all it takes to secure and optimize your home.
Vi bryr oss om å beskytte data. Her er vår
Android 10+
For Android 10 og nyere
iOS 12+
ForiOS 1og over
Finn hjelp raskt
Bla gjennom våre vanlige spørsmål for å løse vanlige problemer med bare noen få klikk.
Enten det er snakk om oppsett, feilsøking eller funksjonstips, finner du svarene her.
Slik registrerer du deg
Simply find the 'Sign Up' button at the top right of our website, then fill in some basic information including your email address, name, and a password. Once completed, click 'Submit' and your account will be created.
Produktfunksjoner
You can find the detailed information about each product on their respective product pages. This includes specifications, usage conditions, and product features.
Feilsøking
Typically, your order will be shipped within 2-3 business days after your order has been confirmed. The delivery time will depend on your location.
Garanti og service
Once your order has been shipped, we will email you the tracking number. You can use this number to check the delivery status of your items.
Hva slags nettverksmiljø trenger smarthjemprodukter for å fungere skikkelig?
Our products work with most home network environments. You generally only need a functioning Wi-Fi network, as well as a compatible phone or electronic device.
I'm not very technical. Do you have a dedicated technical support team who can help me set up and solve problems?
Absolutely, we have a dedicated technical support team. They are enthusiastic and professional and can help solve any issues you may encounter.
Hvordan tilbakestiller jeg smartproduktene mine hvis jeg flytter?
If Wi-Fi AP name and password are not changed, it can be easily to migrate to anywhere without changes. Or else ou can refer to the product manual or the resources on our website to understand how to reset your devices. If you have any other questions or encounter difficulties, you can also contact our technical support.
Hvilke operativsystemer er kompatible med applikasjonen din?
Our application is compatible with iOS and Android systems. You can search and download it from the Apple Store or Google Play Store.
Hvilke betalingsmåter aksepterer dere?
We accept a variety of payment methods, including credit cards, debit cards, PayPal, Apple Pay, and Google Pay.
Garanti og retur
At Grus, we stand behind the quality of our smart home energy and security products. Our comprehensive warranty ensures that your devices are protected against manufacturing defects. If you encounter any issues, our customer service team is ready to assist you with troubleshooting or initiating a return. We offer a straightforward return policy for products that do not meet your satisfaction, providing replacements or refunds as needed. For detailed warranty terms and return procedures, please visit our support page orkontakt Grus kundeservice.
Leverandør av løsninger for energieffektivitet og sikkerhet i hjemmet
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