Grus.io Ondersteuningscentrum
Vind snelle antwoorden, eenvoudige handleidingen en nuttige tips voor uw slimme huis en energieapparaten.
Wij helpen u graag om snel en eenvoudig het maximale uit uw Grus-producten te halen.
Producthandleidingen en installatiehandleidingen
Slimme elektrische monitoren
Slimme waterbescherming
Slimme thermostaten
Slimme veiligheidsbewaking
Slimme robotcamera voor thuis die je overal mee naartoe kunt nemen
CamNet-R1
Grus Slimme energie-appvoor uw apparaten.
Take control with the App! Our free application allows you to monitor and manage your home security and energy systems in real time, wherever you are. One tap is all it takes to secure and optimize your home.
Gegevensbescherming is belangrijk voor ons. Hier is onze
Android 10+
Voor Android 10 en hoger
iOS 12+
ForiOS 1en hoger
Vind snel hulp
Bekijk onze veelgestelde vragen om veelvoorkomende problemen met slechts een paar klikken op te lossen.
Of het nu gaat om installatie, probleemoplossing of functietips: hier vindt u de antwoorden.
Hoe aanmelden
Simply find the 'Sign Up' button at the top right of our website, then fill in some basic information including your email address, name, and a password. Once completed, click 'Submit' and your account will be created.
Producteigenschappen
You can find the detailed information about each product on their respective product pages. This includes specifications, usage conditions, and product features.
Probleemoplossing
Typically, your order will be shipped within 2-3 business days after your order has been confirmed. The delivery time will depend on your location.
Garantie en service
Once your order has been shipped, we will email you the tracking number. You can use this number to check the delivery status of your items.
Welke netwerkomgeving hebben smart home-producten nodig om goed te functioneren?
Our products work with most home network environments. You generally only need a functioning Wi-Fi network, as well as a compatible phone or electronic device.
I'm not very technical. Do you have a dedicated technical support team who can help me set up and solve problems?
Absolutely, we have a dedicated technical support team. They are enthusiastic and professional and can help solve any issues you may encounter.
Hoe reset ik mijn slimme producten als ik verhuis?
If Wi-Fi AP name and password are not changed, it can be easily to migrate to anywhere without changes. Or else ou can refer to the product manual or the resources on our website to understand how to reset your devices. If you have any other questions or encounter difficulties, you can also contact our technical support.
Welke besturingssystemen zijn compatibel met uw applicatie?
Our application is compatible with iOS and Android systems. You can search and download it from the Apple Store or Google Play Store.
Welke betaalmethoden accepteren jullie?
We accept a variety of payment methods, including credit cards, debit cards, PayPal, Apple Pay, and Google Pay.
Garantie en retour
At Grus, we stand behind the quality of our smart home energy and security products. Our comprehensive warranty ensures that your devices are protected against manufacturing defects. If you encounter any issues, our customer service team is ready to assist you with troubleshooting or initiating a return. We offer a straightforward return policy for products that do not meet your satisfaction, providing replacements or refunds as needed. For detailed warranty terms and return procedures, please visit our support page orNeem contact op met Grus Klantenservice.
Leverancier van oplossingen voor energie-efficiëntie en -beveiliging voor thuis
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