Hulp nodig?
Find manuals, policies, and quick answers.
Grus Slimme energie-appvoor uw apparaten.
Take control with the App! Our free application allows you to monitor and manage your home security and energy systems in real time, wherever you are. One tap is all it takes to secure and optimize your home.
Gegevensbescherming is belangrijk voor ons. Hier is onze
Android 10+
Voor Android 10 en hoger
iOS 12+
ForiOS 1en hoger
Vind snel hulp
Bekijk onze veelgestelde vragen om veelvoorkomende problemen met slechts een paar klikken op te lossen.
Of het nu gaat om installatie, probleemoplossing of functietips: hier vindt u de antwoorden.
Hoe aanmelden
Orders are typically shipped within 2–3 business days after confirmation. Delivery time depends on your location and carrier.
Producteigenschappen
Once your order ships, you will receive a confirmation email with a tracking number. Use that number to check the delivery status on the carrier’s website.
Probleemoplossing
This status means the label has been created and the package is awaiting carrier pickup or processing. Tracking updates may take 1–3 business days.
Garantie en service
We offer a 60-day return policy. Customers are responsible for return shipping costs unless the item is defective or incorrect.
Welke netwerkomgeving hebben smart home-producten nodig om goed te functioneren?
Refunds are processed after the returned item is received and inspected. The amount will be returned to your original payment method.
Hoe reset ik mijn slimme producten als ik verhuis?
Our products include a 12-month limited warranty covering manufacturing defects.
Welke besturingssystemen zijn compatibel met uw applicatie?
Most WiFi-enabled devices require a stable 2.4GHz WiFi connection during setup.
Which mobile operating systems are supported?
Our devices are compatible with iOS and Android via supported smart home applications.
If I move, how do I reset my device?
Please follow the reset instructions in the product installation manual available on the Specs & Downloads page.
Welke betaalmethoden accepteren jullie?
We accept a variety of payment methods, including credit cards, debit cards, PayPal, Apple Pay, and Google Pay.
Contact Support
Response time: Within 1 business day
To help us assist you faster, please include:
• Order number
• Product model
• A short description of the issue
• Photos or short video (if applicable)
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