Grus.io Centro di supporto
Trova risposte rapide, guide semplici e suggerimenti utili per i tuoi dispositivi intelligenti per la casa e l'energia.
Siamo qui per aiutarti a ottenere il massimo dai tuoi prodotti Grus, in modo rapido e semplice.
Manuali dei prodotti e guide di installazione
Monitor elettrici intelligenti
Protezione intelligente dell'acqua
Termostati intelligenti
Monitoraggio intelligente della sicurezza
Telecamera robotica per la casa intelligente camminabile
CamNet-R1
Grus APP Energia Intelligenteper i tuoi dispositivi.
Take control with the App! Our free application allows you to monitor and manage your home security and energy systems in real time, wherever you are. One tap is all it takes to secure and optimize your home.
Ci teniamo alla protezione dei dati. Ecco il nostro
Android 10+
Per Android 10 e versioni successive
iOS 12+
ForiOS 1e sopra
Trova aiuto velocemente
Consulta le nostre FAQ per risolvere i problemi più comuni in pochi clic.
Che si tratti di configurazione, risoluzione dei problemi o suggerimenti sulle funzionalità, qui troverai le risposte.
Come registrarsi
Simply find the 'Sign Up' button at the top right of our website, then fill in some basic information including your email address, name, and a password. Once completed, click 'Submit' and your account will be created.
Caratteristiche del prodotto
You can find the detailed information about each product on their respective product pages. This includes specifications, usage conditions, and product features.
Risoluzione dei problemi
Typically, your order will be shipped within 2-3 business days after your order has been confirmed. The delivery time will depend on your location.
Garanzia e assistenza
Once your order has been shipped, we will email you the tracking number. You can use this number to check the delivery status of your items.
Di quale tipo di ambiente di rete hanno bisogno i prodotti per la casa intelligente per funzionare correttamente?
Our products work with most home network environments. You generally only need a functioning Wi-Fi network, as well as a compatible phone or electronic device.
I'm not very technical. Do you have a dedicated technical support team who can help me set up and solve problems?
Absolutely, we have a dedicated technical support team. They are enthusiastic and professional and can help solve any issues you may encounter.
Se mi trasferisco, come posso reimpostare i miei prodotti intelligenti?
If Wi-Fi AP name and password are not changed, it can be easily to migrate to anywhere without changes. Or else ou can refer to the product manual or the resources on our website to understand how to reset your devices. If you have any other questions or encounter difficulties, you can also contact our technical support.
Quali sistemi operativi sono compatibili con la tua applicazione?
Our application is compatible with iOS and Android systems. You can search and download it from the Apple Store or Google Play Store.
Quali metodi di pagamento accettate?
We accept a variety of payment methods, including credit cards, debit cards, PayPal, Apple Pay, and Google Pay.
Garanzia e reso
At Grus, we stand behind the quality of our smart home energy and security products. Our comprehensive warranty ensures that your devices are protected against manufacturing defects. If you encounter any issues, our customer service team is ready to assist you with troubleshooting or initiating a return. We offer a straightforward return policy for products that do not meet your satisfaction, providing replacements or refunds as needed. For detailed warranty terms and return procedures, please visit our support page orcontattare Grus Servizio Clienti.
Fornitore di soluzioni per l'efficienza energetica e la sicurezza domestica
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