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Android 10+
Per Android 10 e versioni successive

iOS 12+
ForiOS 1e sopra






Consulta le nostre FAQ per risolvere i problemi più comuni in pochi clic.
Che si tratti di configurazione, risoluzione dei problemi o suggerimenti sulle funzionalità, qui troverai le risposte.
Orders are typically shipped within 2–3 business days after confirmation. Delivery time depends on your location and carrier.
Once your order ships, you will receive a confirmation email with a tracking number. Use that number to check the delivery status on the carrier’s website.
This status means the label has been created and the package is awaiting carrier pickup or processing. Tracking updates may take 1–3 business days.
We offer a 60-day return policy. Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds are processed after the returned item is received and inspected. The amount will be returned to your original payment method.
Our products include a 12-month limited warranty covering manufacturing defects.
Most WiFi-enabled devices require a stable 2.4GHz WiFi connection during setup.
Our devices are compatible with iOS and Android via supported smart home applications.
Please follow the reset instructions in the product installation manual available on the Specs & Downloads page.
We accept a variety of payment methods, including credit cards, debit cards, PayPal, Apple Pay, and Google Pay.
Response time: Within 1 business day
To help us assist you faster, please include:
• Order number
• Product model
• A short description of the issue
• Photos or short video (if applicable)
©2025 Tutti i diritti riservati. Grus IoT Co.,Ltd.
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