도움이 필요하신가요?
Find manuals, policies, and quick answers.
안드로이드 10 이상
Android 10 이상
iOS 12 이상
ForiOS 1그리고 그 이상
빠른 도움 찾기
FAQ를 탐색하여 몇 번만 클릭하면 일반적인 문제를 해결할 수 있습니다.
설정, 문제 해결, 기능 팁 등 궁금한 점이 있으면 여기에서 답변을 찾을 수 있습니다.
가입 방법
Orders are typically shipped within 2–3 business days after confirmation. Delivery time depends on your location and carrier.
제품 특징
Once your order ships, you will receive a confirmation email with a tracking number. Use that number to check the delivery status on the carrier’s website.
문제 해결
This status means the label has been created and the package is awaiting carrier pickup or processing. Tracking updates may take 1–3 business days.
보증 및 서비스
We offer a 60-day return policy. Customers are responsible for return shipping costs unless the item is defective or incorrect.
스마트홈 제품이 제대로 작동하려면 어떤 네트워크 환경이 필요할까요?
Refunds are processed after the returned item is received and inspected. The amount will be returned to your original payment method.
이사를 하면 스마트 제품을 어떻게 재설정하나요?
Our products include a 12-month limited warranty covering manufacturing defects.
귀하의 애플리케이션과 호환되는 운영 체제는 무엇입니까?
Most WiFi-enabled devices require a stable 2.4GHz WiFi connection during setup.
Which mobile operating systems are supported?
Our devices are compatible with iOS and Android via supported smart home applications.
If I move, how do I reset my device?
Please follow the reset instructions in the product installation manual available on the Specs & Downloads page.
어떤 결제 방법을 사용하실 수 있나요?
We accept a variety of payment methods, including credit cards, debit cards, PayPal, Apple Pay, and Google Pay.
Contact Support
Response time: Within 1 business day
To help us assist you faster, please include:
• Order number
• Product model
• A short description of the issue
• Photos or short video (if applicable)